There’s nothing like a bad onboarding experience to make a new hire regret accepting a job offer.


It’ll take a lot of work to restore the employee’s trust, if you’re lucky enough to keep them.

A good onboarding process provides new employees with everything they need to be successful.

  • They receive whatever tools, equipment, and instruction they’ll need to do their job.
  • They’re given time to read and reflect on company policies.
  • They’re given time to get acclimated to the new environment.
  • They’re introduced to members of their team and given time to connect with people in the company they’ll be working with closely.

Remember that the experience should be reciprocal—onboarding is a time for the company to get to know the new hire better, too. In short, they’re given a warm welcome!

As with hiring, always look for ways to improve the onboarding process.

Establish a way for newly onboarded employees to provide feedback anonymously.